Privacy Policy

SizLabs (“we”, “us”, or “our”) operates the https://sizlabs.com (the “Website”) and provides mobile and PC applications and games (collectively, the “Service”). This Privacy Policy explains how we collect, use, and disclose information when you use our Service and the choices you have regarding that data. By accessing or using our Service, you agree to the terms and practices outlined in this Privacy Policy. If you do not agree with these terms, please do not use the Service.

1. Definitions

Service: Refers to our Website, mobile applications, PC applications, and games provided by SizLabs.
Personal Data: Information that can identify a living individual. For example, when you contact us for support, we may collect your email address and any additional details you provide.
Usage Data: Information collected automatically through your interaction with our Service. This includes details such as your operating system, OS version, gameplay statistics (e.g., time played, levels completed), and diagnostic data (e.g., crash reports). This data is collected in aggregate and is not linked to any personally identifiable information.
Cookies: Small pieces of data stored on your device that help us enhance your experience and analyze Website traffic.

2. Information Collection and Use

Personal Data

Support Inquiries: When you contact us via our support email, we may collect your email address and any other information you choose to provide. This information is used solely to respond to your inquiry and provide assistance.

Usage Data

Applications and Games: Our mobile and PC applications and games automatically collect Usage Data, such as:
- Operating system and its version.
- Gameplay statistics (e.g., duration of play, levels passed).
- App usage data and diagnostic information (e.g., crash reports).
This data is used for performance monitoring and improving our Service and is not linked to your personal identity.

Cookies

Website: We use cookies on our Website to enhance your browsing experience and to gather analytics data about Website traffic and usage patterns. You may control cookie settings via your browser, though disabling cookies might affect certain functionalities of our Website.

3. How We Use Your Data

We use the collected information for purposes including, but not limited to:

Operating, maintaining, and improving our Service.
Analyzing usage trends to enhance user experience.
Diagnosing and resolving technical issues.
Responding to support inquiries.
Informing you about updates or changes to our Service.

4. Legal Basis for Processing Data

Where applicable, we process your data based on:

Your Consent: When you provide personal information (e.g., via our support email).
Legitimate Interests: In order to operate and enhance our Service, perform data analysis, and maintain system security.
Legal Obligations: As required by applicable laws.

5. Data Retention

Personal Data: We retain personal data (e.g., support inquiries) only as long as necessary to address your requests or comply with legal obligations.
Usage Data: Aggregated usage and diagnostic data is retained for as long as needed to improve our Service and analyze trends.

6. Data Transfer

Your information, including Personal Data, may be transferred to and processed on servers located outside of your country. For example, if necessary, we may transfer your data to Turkey for processing. By providing your information and using our Service, you consent to such transfers. We take all reasonable measures to ensure that your data is treated securely and in accordance with this Privacy Policy, and no transfer will occur unless adequate safeguards are in place.

7. Disclosure of Data

We may disclose your data in the following circumstances:

Legal Requirements: If required by law or in response to valid requests by public authorities.
Protection of Rights: To protect and defend the rights, property, or safety of SizLabs, our users, or the public.
Service Providers: To trusted third parties who assist us in operating our Service, provided they agree to keep your information confidential and secure.

8. Security of Your Data

We implement industry-standard security measures to protect your information. However, please note that no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your Data Protection Rights

Depending on your jurisdiction, you may have rights regarding your Personal Data, including the right to:

Access, correct, or delete your personal data.
Object to or restrict the processing of your data.
Request data portability.

If you wish to exercise these rights, please contact us using the details provided below.

10. User Rights and Compliance

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR). These include:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You may request corrections to inaccurate or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data if it is no longer necessary for the purposes for which it was collected.
Right to Object: You may object to our processing of your data under certain circumstances, including for direct marketing purposes.
Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format and transmit it to another controller.

To exercise any of these rights, please contact us at [email protected]. We will respond within the timeframes required by law.

11. Third-Party Service Providers

We may engage third-party companies and individuals to perform functions on our behalf (e.g., hosting). These parties have access to your data only to the extent necessary to perform their functions and are obligated not to disclose or use it for any other purpose.

12. Links to Other Sites

Our Service may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any sites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our Service after any modifications will constitute your acceptance of the revised Privacy Policy.

14. Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect any information from children under 13 years of age. In the event that we discover that a child under 13 has provided us with any information, we will immediately delete such information from our servers.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: Turkey